Network Brainiacs

Dental Shield™

Protection built for the way dental practices actually run.

Dental Shield is our protection program that keeps your operatories running, your patient data locked down, and HIPAA off your worry list — so you can stay focused on the chair. Three plans, starting at $799/month.

Book Your Free Dental Shield AssessmentAsk Us a QuestionSee plans & pricing

You didn't go to dental school to babysit servers.

When the technology fights back, every part of the practice feels it — the schedule slips, the team gets stressed, and you're the one left worrying about it after hours. You deserve tools that just work.

  • Support that vanishes when an operatory goes down mid-appointment and your day grinds to a halt.
  • HIPAA anxiety — no current Security Risk Analysis, no BAAs on file, no audit trail if you're ever asked.
  • CBCT, pano, and intraoral images that crawl, plus backups nobody has actually tested.

We get it — IT headaches kill your momentum.

We've spent years keeping dental practices running across NJ, NY, PA, and MD. We built Dental Shield because generic IT support keeps missing what doctors actually need: uptime in every operatory, airtight HIPAA, and someone who picks up the phone.

  • We specialize in dental — we know Dentrix, Eaglesoft, and Open Dental, not just “computers.”
  • HIPAA compliance is built in, not bolted on — SRA, BAAs, policies, and staff training included.
  • Fast, guaranteed response times from a real helpdesk based in NJ, serving NY, PA & MD.

What's inside

Six layers. One shield.

Every dental practice needs all six working together. How deep each layer goes is what changes as you move from Essential to Premium below — no gaps, no finger-pointing, at any tier.

Compliance Shield

HIPAA, handled.

  • Annual Security Risk Analysis
  • Business Associate Agreements on file
  • Written policies + staff HIPAA training
  • Audit-ready access & activity logs

Ransomware Shield

Attackers stopped at the door.

  • Managed EDR on every workstation
  • MFA enforced everywhere it matters
  • 24/7 threat monitoring & response
  • Phishing filtering + team training

Recovery Shield

Backups you can actually trust.

  • Immutable, encrypted PMS & image backups
  • Quarterly test restores — verified, not assumed
  • Rapid recovery so you never lose a production day
  • Documented RPO / RTO targets

Uptime & Imaging Shield

Technology that keeps pace with the chair.

  • CBCT / pano / intraoral performance tuning
  • Fast, segmented operatory networks
  • Dentrix / Eaglesoft / Open Dental optimization
  • Proactive monitoring before things break

Helpdesk Shield

Support that speaks dental.

  • Unlimited helpdesk + onsite support
  • Guaranteed response times
  • Vendor wrangling (imaging, PMS, ISP)
  • New-hire and new-op setups

Growth Shield

A plan for where the practice is headed.

  • vCIO technology roadmap & budgeting
  • Quarterly business reviews
  • Multi-location / DSO standardization
  • Smooth software & hardware rollouts

Plans & pricing

Three tiers. One protection standard.

Start where your practice is today — every tier is a flat monthly fee, and you can move up as you grow. No surprise hourly bills.

Dental Shield Essential

Remote-first protection for solo & small practices.

$799/month
  • Unlimited remote helpdesk (business hours)
  • RMM monitoring & patching
  • Managed EDR on every workstation
  • Ransomware protection + MFA enforcement
  • Dentrix / Eaglesoft / Open Dental support
  • Dental imaging troubleshooting (remote)
  • Microsoft 365 support
  • Backup monitoring
  • Vendor coordination (imaging, PMS, ISP)
  • HIPAA Business Associate Agreement on file
  • 3 hours onsite support/year included
  • Annual technology review

Ideal for

Solo & small practices, up to ~8 workstations, one location — mainly need reliable remote support at a lower monthly cost.

Get Essential
Most Popular

Dental Shield Complete

Full protection with real onsite coverage.

$1,099/month
  • Everything in Essential, plus:
  • 8 hours onsite support/year included
  • Managed backup & disaster recovery
  • Immutable backups, quarterly test restores
  • Core HIPAA program: annual SRA, policies, staff training
  • New-hire & new-op device setups included
  • Semi-annual business reviews (2x/year)

Ideal for

Established single-location practices that want full coverage without a premium price tag.

Get Complete

Dental Shield Premium

White-glove protection for growing & multi-location practices.

$1,499/month+
  • Everything in Complete, plus:
  • Unlimited onsite support (fair use)
  • Managed firewall — dedicated appliance
  • Full HIPAA program: SRA, BAAs, policies, training, audit-ready docs
  • Quarterly business reviews + full vCIO roadmap & budgeting
  • Multi-location / DSO standardization
  • After-hours & emergency support included

Ideal for

Multi-location practices, DSOs, and doctors who want Network Brainiacs to fully own their technology and compliance risk.

Get Premium

Essential and Complete are built for single-location practices with up to ~10 computers. Onsite hours beyond what's included are billed at $175/hour. Managed firewall is included on Premium and available as an add-on on Essential and Complete. Larger or multi-location practices should start with Premium or request a custom quote.

Compare plansEssentialCompletePremium
Starting price$799/mo$1,099/mo$1,499/mo
Remote helpdeskUnlimited (business hours)Unlimited (business hours)Unlimited + after-hours
Onsite support3 hrs/year included8 hrs/year includedUnlimited (fair use)
RMM monitoring & patching
Managed EDR
Ransomware protection & MFA
Managed firewallAdd-on availableAdd-on availableIncluded — dedicated appliance
BackupMonitoringManaged, immutable, quarterly restoresManaged, immutable, quarterly restores
HIPAA programBAA on file (full program add-on)Core: annual SRA, policies, trainingFull: SRA, BAAs, policies, training, audit docs
Business reviews / vCIOAnnual technology review2x/year business reviewQuarterly + full vCIO roadmap
New-hire / new-op setupBillable
After-hours supportBillableBillableIncluded for emergencies
Projects & migrationsBillableBillableBillable

Software & systems we already know

Your practice runs on specialized dental software. We speak it fluently — so there's no ramp-up and no “that's not our department” when your PMS or imaging acts up.

  • Dentrix
  • Dentrix Ascend
  • Eaglesoft
  • Open Dental
  • Curve Dental
  • Denticon
  • Carestream
  • Dexis
  • Planmeca Romexis
  • Microsoft 365

Don't see yours? We support it too — if it runs a dental practice, we've almost certainly worked with it.

Getting protected is simple

1

Book a free Dental Shield assessment

A 30-minute call and a look under the hood of your current setup.

2

Get your practice's protection gap report

A clear, jargon-free picture of where you're exposed — and how we close it.

3

Go live and get back to patient care

We deploy Dental Shield, monitor around the clock, and you stop worrying about IT.

Without a plan, this is the risk

  • A ransomware lockout that freezes charts and imaging on your busiest day.
  • A six-figure HIPAA penalty after a breach you couldn't prove you guarded against.
  • Days of lost production — and patient trust — while you rebuild from a backup that never worked.

With Dental Shield, this is life

  • Charts, images, and schedule up and fast in every operatory.
  • A binder-ready HIPAA program you could hand an auditor tomorrow.
  • Backups verified every quarter — so you sleep through the night.
  • One number to call, answered by people who know dental.
Dental Shield FAQ

Questions doctors ask us

Do you provide dental IT support in New Jersey, New York, Pennsylvania, and Maryland?+
Yes. Network Brainiacs supports dental practices across NJ, NY, PA, and MD from our offices in Mount Arlington and Lake Hiawatha, New Jersey, and Frederick, Maryland. Dental Shield is delivered with a mix of remote support and onsite visits depending on your location and needs.
Is Dental Shield HIPAA compliant?+
HIPAA is built into Dental Shield through the Compliance Shield layer: an annual Security Risk Analysis (SRA), Business Associate Agreements (BAAs) on file, written policies, staff HIPAA training, and audit-ready access and activity logs — the documentation you'd need if you were ever audited.
Which dental software and imaging systems do you support?+
We support the practice management systems doctors actually run — Dentrix, Eaglesoft, and Open Dental — plus imaging including CBCT, panoramic, and intraoral systems, and Microsoft 365. We tune networks and workstations so images open fast in every operatory.
What's included in Dental Shield?+
Dental Shield bundles six layers of protection into one monthly plan: Compliance Shield (HIPAA), Ransomware Shield (EDR, MFA, 24/7 monitoring), Recovery Shield (immutable, tested backups), Uptime & Imaging Shield (performance), Helpdesk Shield (unlimited support), and Growth Shield (technology planning and quarterly reviews).
How fast do you respond when something breaks?+
Dental Shield includes an unlimited helpdesk with guaranteed response times, staffed by technicians who understand dental workflows. When an operatory goes down, we treat it as production-critical — because it is.
How much does Dental Shield cost?+
Dental Shield comes in three tiers starting at $799/month: Essential ($799), Complete ($1,099), and Premium (from $1,499). Every tier is a predictable flat monthly fee — no surprise hourly bills. Your exact plan comes from a free assessment where we review your practice size, locations, and coverage gaps.

Put Dental Shield between your practice and the next crisis.

Book a free assessment. We'll show you exactly where you're exposed and what full coverage looks like — no pressure, no jargon.

Book Your Free AssessmentOr call (973) 996-4699