Network Brainiacs

Client support

Get help now.

Open a ticket, start a remote session, pay an invoice, or peek inside your environment — whatever you need, it's one click away.

Welcome to the Network Brainiacs Support Center.

Use the contact info below or the form for technical support requests. For all other inquiries please use the form on the Contact page.

Phone support

(973) 607-3743

Mon–Fri · 7:00 AM – 5:00 PM ET

After hours: email or text us at the same support number and we'll respond the next business morning. Client emergencies go through the dedicated client-portal escalation path.

Already a client? Sign in to the client portal to track tickets, view invoices, and see your environment health in real time.

Submit a support request

We'll route this straight to the dispatch team and reply within one business hour during support hours.

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